Electrical Electrical Service Manager

Rockwall, Texas

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Electrical Job Number:
J00158762
 
Primary Location:
Rockwall, Texas
 
Positions:
Electrician/Installation; Electrician/Service; Executive; Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Inspector; Installation Manager; Manager; Project Manager; Sales Manager; Service Manager; Superintendent
 
Sector:
Residential/Light Commercial
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
Bacon Plumbing, Heating, Air, and Electric is searching for a Residential Electric Service Manager. The ideal candidate will have five years of experience in managing electric technicians, installers and apprentices. The Service Manager should have a strong understanding of the residential electric business, including but not limited to team development, ensuring customer satisfaction, disciplined budget control and effectively engaging department personnel. Responsibilities • Organize, prioritize, & manage all daily activity involved within the Electrical Service Department • Lead weekly huddles with the electric department and participate in weekly management meetings • Successfully implement and met department’s financial goals and objectives • Address and resolve customer issues within 24 hours • Visit with technicians to help diagnose and troubleshoot complicated electrical issues and provide viable solutions • Diagnose & repair residential electrical applications per Local and National Codes • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements • Work with other departmental managers to meet company and departmental goals and objectives • Ensures that all company/department policies are being followed by all technicians • This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Requirements: • Current TDLR Master or Journeyman License (Not Grandfathered) • 5+ years of residential electrical experience • 2+ years of management experience in residential services • Exhibit an in-depth knowledge of and understanding of the Electric trades • Valid Texas Driver’s License and clean Driving Record • Must pass a Background Check • Clean, neat and professional appearance • Excellent customer service and sales skills • Excellent verbal, written, and interpersonal skills • Excellent conflict management skills • Excellent leadership skills to enhance team productivity • Strong attention to detail and to manage multiple tasks and assignments • Team player with "can do" attitude • Good computer skills: knowledge of common office applications such as MS Word, Excel, and Outlook. • Able and willing to work on-call schedule: nights, weekends and holidays as needed. Benefits: • Weekly salary and monthly bonuses and incentives based on performance and efficiency • Paid holidays and PTO • Full Benefits Package - Medical/Dental/Life Insurance/Vision/STD/LTD (Company contribution toward group health benefits, Base Level) • 401(k) with Company match • Company vehicle and fuel card.
Electrical Job Number: J00158762
 
Primary Location:  Rockwall, Texas
 
Positions: Electrician/Installation; Electrician/Service; Executive; Field Supervisor; Finance/Accounting Manager; Foreman; General Manager; Inspector; Installation Manager; Manager; Project Manager; Sales Manager; Service Manager; Superintendent
 
Sector: Residential/Light Commercial
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: Bacon Plumbing, Heating, Air, and Electric is searching for a Residential Electric Service Manager. The ideal candidate will have five years of experience in managing electric technicians, installers and apprentices. The Service Manager should have a strong understanding of the residential electric business, including but not limited to team development, ensuring customer satisfaction, disciplined budget control and effectively engaging department personnel. Responsibilities • Organize, prioritize, & manage all daily activity involved within the Electrical Service Department • Lead weekly huddles with the electric department and participate in weekly management meetings • Successfully implement and met department’s financial goals and objectives • Address and resolve customer issues within 24 hours • Visit with technicians to help diagnose and troubleshoot complicated electrical issues and provide viable solutions • Diagnose & repair residential electrical applications per Local and National Codes • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements • Work with other departmental managers to meet company and departmental goals and objectives • Ensures that all company/department policies are being followed by all technicians • This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Requirements: • Current TDLR Master or Journeyman License (Not Grandfathered) • 5+ years of residential electrical experience • 2+ years of management experience in residential services • Exhibit an in-depth knowledge of and understanding of the Electric trades • Valid Texas Driver’s License and clean Driving Record • Must pass a Background Check • Clean, neat and professional appearance • Excellent customer service and sales skills • Excellent verbal, written, and interpersonal skills • Excellent conflict management skills • Excellent leadership skills to enhance team productivity • Strong attention to detail and to manage multiple tasks and assignments • Team player with "can do" attitude • Good computer skills: knowledge of common office applications such as MS Word, Excel, and Outlook. • Able and willing to work on-call schedule: nights, weekends and holidays as needed. Benefits: • Weekly salary and monthly bonuses and incentives based on performance and efficiency • Paid holidays and PTO • Full Benefits Package - Medical/Dental/Life Insurance/Vision/STD/LTD (Company contribution toward group health benefits, Base Level) • 401(k) with Company match • Company vehicle and fuel card.
 

Preferred Skills and Education

Minimum Experience Required:
Mid-Career (5-10 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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